Subscription Expired

/expired published

Summary: Understand the expired subscription state and where to restart access.

Prerequisites

  • Access to `/expired`
  • Billing owner permissions to reactivate

Steps

Open expired subscription page

Visit `/expired` to review the subscription status and available reactivation action.

Expected result: You see the subscription-expired message and the CTA to upgrade or reactivate.

Screenshot path: output/playwright/help-center/subscription-expired/01-subscription-expired.png

FAQ

Will my data be lost if the subscription expires?

No, the page indicates data is retained and restored after reactivation.

Troubleshooting

Reactivation button is missing

Sign in with a billing owner account and reload the page.

Guide Markdown

Guide Goal

Show users what the expired state means and how to recover access with minimal confusion.