Forgot Password

/auth/forgot-password published

Summary: Request a password reset email when you cannot sign in.

Prerequisites

  • Existing Allen account email
  • Access to `/auth/forgot-password`

Steps

Open forgot password page

Visit `/auth/forgot-password`.

Expected result: You see the reset request form.

Screenshot path: output/playwright/help-center/auth-forgot-password/01-auth-forgot-password.png

FAQ

How long does the reset email take?

Usually under a minute. Check spam and promotions folders if it does not appear.

Troubleshooting

I never receive the reset email

Confirm you entered the correct account email and retry after a short wait.

Guide Markdown

Guide Goal

Help users recover account access when they cannot remember their password.