Community AI CSM Knowledge

/dashboard/communities/[slug]/ai-csm/knowledge draft

Summary: Manage AI CSM knowledge inputs for a community.

Prerequisites

  • Signed-in dashboard session
  • At least one joined community

Steps

Open AI CSM knowledge

Open AI CSM knowledge section from community workspace.

Expected result: Knowledge page loads with AI context sources and controls.

Screenshot path: output/playwright/help-center/community-ai-csm-knowledge/01-community-ai-csm-knowledge.png

FAQ

Why can this page fail to load?

This feature usually requires existing data and the right account permissions.

Troubleshooting

Route redirects or opens an empty state

Confirm your account has access and that at least one required item exists before reopening the route.

Guide Markdown

Guide Goal

Help users reach community ai csm knowledge quickly and confirm what should appear on first load.